Legal
Privacy Policy
We collect only what we need to quote, ship, invoice and support your order.
What we collect
Contact details (name, email, phone), billing and shipping addresses, order and quote history, and — if you create an account — your login identity. Payment card data is handled entirely by our payment provider; we never store full card numbers.
Guest carts are stored in your browser. A guest order token is kept locally so you can track an order without an account.
How we use it
To process orders and payments, arrange freight and customs documentation, respond to enquiries, prevent fraud, and meet export and tax record-keeping obligations.
Sharing
We share the minimum necessary with payment processors, freight forwarders, carriers, inspection agencies and customs authorities. We do not sell personal data.
Retention and security
Transaction records are retained as required by Indian tax and export law. Data is stored on access-controlled infrastructure with encryption in transit and row-level access rules that keep your records visible only to you and authorised staff.
Your rights
Write to exports@fluxeximtraders.com to access, correct, export or delete your personal data, or to unsubscribe from commercial messages. We respond within 30 days.
Cookies
We use strictly necessary browser storage for the cart, session and currency preference. No advertising cookies are set.